Don’t Let Your Account Be Hijacked

It wasn’t too long ago a customer of mine called me and said they had 14 new iPhones show up on their bill. After a bit of digging I found out that the VP of Operations got a call from someone pretending to be from their carrier stating that they needed some help verifying their […]

The Right Chef for All The Mobile Ingredients In Your Business

Who is the mobile device manager (chef) for your business? Is it one dedicated person, is it a shared responsibility between more than one person? Is it their area of expertise, or just one of the “other duties as assigned” part of their job description?  Many companies do not have a mobile device manager with […]

Which Cell Phone Best Fits Your Needs?

Every week I get multiple calls from clients who need a new phone, and ask “what should I get?” I have been in this industry for almost 17 years, so for a lot of people I am their go to person for all things related to wireless telecom. I love when my clients trust me […]

‘Tis the reason for the Season

I want to wish you all a wonderful Holiday season. It doesn’t matter how you celebrate. To me it seems the world is a little kinder and more compassionate this time of year. People seem to smile more. Personally, this time of year is all about giving. Who doesn’t love to see the reaction on […]

iPhone 8, 8 Plus or X – Should You Upgrade?

There are three new iPhones this year. Ultra-chic, all-screen iPhone X (Pre-order 10/27/2017) Updated iPhone 8 8 Plus. Tough decision……. Should you upgrade to the expensive iPhone X, settle for the cheaper but less exciting iPhone 8, or stick with what you have? If you’re wondering what the differences are between these options and should […]

How Does Your Wireless & Wired Business Provider Rank?

J.D. Power surveyed more than 3,100 business customers to rate how satisfied they are with their wireline provider.  They also recorded the sentiments of very small businesses and large enterprises (which we also list). When it comes to how you are treated, size matters. The study notes that very small businesses (1-19 employees) are less satisfied […]

When Is Too Much Of A Good Thing Not Right For You

CAN TOO MUCH OF A GOOD THING BE BAD? Let’s look at Data, why do we love it so much? Our passion for data is strong, so strong, in fact, that many people use all the data in their cell phone plans each month, then pay overages or suffer through painfully slow speeds, depending on […]

THE POWER OF BEING NICE

Samsung is coming out with their new Samsung Galaxy 8 and 8 Plus on April 21st.  In preparation for this they have a new upgrade to the operating system called Nougat.  I have recently been receiving some calls from clients about the changes to their phone from the upgrade.  The calendar looks different, the icons […]

When Life Throws You a Curveball?

Most of my blogs have been about technology and all things wireless. Today I am sharing my story of Intelligent Wireless Management and how I got to where I am. Some of you may know I worked for a wonderful company called St. Cloud Wireless Holdings (SCWH), which owned Cellular 2000 and a Sprint affiliate […]