Which Route Will You Choose – SD-WAN

My daughter chose our family vacation spot this year.  Having recently graduated from High School, her choice was Hawaii and we were all booked.  You know, the Big Island where the volcano has been erupting since May? The volcano finally started to settle down, but there were a few other obstacles in our way as […]

Don’t Let Your Account Be Hijacked

It wasn’t too long ago a customer of mine called me and said they had 14 new iPhones show up on their bill. After a bit of digging I found out that the VP of Operations got a call from someone pretending to be from their carrier stating that they needed some help verifying their […]

How Do You Communicate With Your Customers?

As I graduate my youngest from High School and get ready to send her off to College, I think back about my college years.  Not just about the freedom and fun that I had (that actually scares me a bit), but about my major in Interdepartmental Speech Communications.  We studied the ways to effectively communicate […]

Offers That Sound Too Good To Be True…Typically Are

FREE Upgrade… Act Now… HURRY While Supplies Last… Contract Buyout! SOUND FAMILIAR? OFFERS THAT SOUND TOO GOOD TO BE TRUE? THEY PROBABLY ARE… We are preparing to attend our annual Channel Partner Conference show in Las Vegas.  Every year our goal is to learn what is happening in our industry, meet with existing and new […]

The Right Chef for All The Mobile Ingredients In Your Business

Who is the mobile device manager (chef) for your business? Is it one dedicated person, is it a shared responsibility between more than one person? Is it their area of expertise, or just one of the “other duties as assigned” part of their job description?  Many companies do not have a mobile device manager with […]

What Flavor Suits You Best?

This past month, I had the opportunity to present along with the Girl Scouts at a Business Education Technology conference. I was able to tell my Girl Scout story on how I went from a top cookie seller to becoming the owner of InteleCONNECT. It was fun to reflect on how the Girl Scout Cookie […]

Which Cell Phone Best Fits Your Needs?

Every week I get multiple calls from clients who need a new phone, and ask “what should I get?” I have been in this industry for almost 17 years, so for a lot of people I am their go to person for all things related to wireless telecom. I love when my clients trust me […]

‘Tis the reason for the Season

I want to wish you all a wonderful Holiday season. It doesn’t matter how you celebrate. To me it seems the world is a little kinder and more compassionate this time of year. People seem to smile more. Personally, this time of year is all about giving. Who doesn’t love to see the reaction on […]