‘Tis the reason for the Season

I want to wish you all a wonderful Holiday season. It doesn’t matter how you celebrate. To me it seems the world is a little kinder and more compassionate this time of year. People seem to smile more. Personally, this time of year is all about giving. Who doesn’t love to see the reaction on […]

The Power of the Voice…

Lisa and I were recently in Scottsdale for a conference with some fantastic speakers on a variety of topics.  Each one a bit different from the last.  We had speakers on marketing, customer service, sales, and many on technical training on the VoIP product itself.  It was a great mixture of speakers to constantly keep […]

iPhone 8, 8 Plus or X – Should You Upgrade?

There are three new iPhones this year. Ultra-chic, all-screen iPhone X (Pre-order 10/27/2017) Updated iPhone 8 8 Plus. Tough decision……. Should you upgrade to the expensive iPhone X, settle for the cheaper but less exciting iPhone 8, or stick with what you have? If you’re wondering what the differences are between these options and should […]

Is Your Business Resilient?

A week ago, I called one of my vendors to obtain an answer to a question. I couldn’t figure out why her phone was rerouted to someone else’s voicemail, or why someone else within her organization was responding to her emails. After I had received a return call, I learned that the person I was […]

How Does Your Wireless & Wired Business Provider Rank?

J.D. Power surveyed more than 3,100 business customers to rate how satisfied they are with their wireline provider.  They also recorded the sentiments of very small businesses and large enterprises (which we also list). When it comes to how you are treated, size matters. The study notes that very small businesses (1-19 employees) are less satisfied […]

Finding Gold in Them There BILLS

Finding Gold in Them There Bills…. Lisa, our Operations Manager, travels every summer to Montana for her annual visit with family.  She grew up out West with the beautiful mountains and National Forests and let’s not forget that it is known as The Treasure State for its mining.  I wonder if she’s ever found gold […]

When Is Too Much Of A Good Thing Not Right For You

CAN TOO MUCH OF A GOOD THING BE BAD? Let’s look at Data, why do we love it so much? Our passion for data is strong, so strong, in fact, that many people use all the data in their cell phone plans each month, then pay overages or suffer through painfully slow speeds, depending on […]

Telecom Mergers – What Does It Mean for You?

CHANGE IS IN THE AIR! As I rolled out of bed and stepped outside to get the paper this morning, there was snow on the ground.  Snow on May Day?  But, my flower beds are all cleaned out and the lawn has been mowed.  This crazy weather is trying to change back to winter. Reminds […]

THE POWER OF BEING NICE

Samsung is coming out with their new Samsung Galaxy 8 and 8 Plus on April 21st.  In preparation for this they have a new upgrade to the operating system called Nougat.  I have recently been receiving some calls from clients about the changes to their phone from the upgrade.  The calendar looks different, the icons […]

Top 10 Reasons To Use A Telecom Broker/Agent

  We are your one stop telecom shop: Instead of dealing with multiple sales reps from multiple carriers, you can deal with just one.  We are able to sell multiple carriers, so if a combination of three different carriers is the best fit for your business, we can coordinate all the orders as we represent […]