I’m sure you’ve noticed supply chain issues and slow deliveries in almost every aspect of your life over the past couple of years. The technology world has been affected just like every other industry. Product is back-ordered anywhere from 10-30 days.   In a rather uncharacteristic move this weekend, Apple issued a short press release update validating …

You have asked, and we have listened! We are pleased to introduce Ben Thoele, as our Solutions Engineer, the newest member of our team at InteleCONNECT. What is Solution Engineering and why does adding Ben to our team help your business? In today’s every changing world of information technology, there are many components to sift …

Do You Know What Your Customers Experience Looks Like? I recently navigated through the IVR(interactive voice response) auto attendant for one of our clients. I was routed to the proper department rep to handle my client’s issue (maybe it was because I said “AGENT” several times quite loudly on the phone as if the volume …

People often ask me, what is it you do exactly? I thought about this for a bit and the easiest explanation is, we take away your headache. Let me dive a bit deeper. Organizations are stretched thin these days. It seems everyone has multiple jobs within the organization and are scrambling to get everything done…fast! …

As I write this, the sun is coming up over the lake and casting a beautiful reflection on the water.  One of my happy places to be in the mornings. Just as the water reflects all the colors of the sun and sky, I too reflect on the 15 year anniversary of InteleCONNECT that we …

If there’s something weird, and it don’t look good….. If you ever had an issue with a telecom provider, this blog is going to hit home. Back in the early days of wireless, if you sold it, you serviced it. Oh, the “Good old days”. I’ve been in this industry over 22 years, and it …

Ice-Fishing, The Great MN Pastime! Minnesota Fishermen are die-hards to sit out in below sub-zero temperatures to drill through the ice, drop a line and wait to see if they get a bite.  Modern technology and heated icehouses have made that sport more enjoyable over the years, but the concept is still the same.  It …

I am sure you have heard the term “5G” but do you understand it and how will it impact you?   Why Are People So Afraid of It? Here’s What You Really Need to Know 5G fears have become mainstream. Have you heard any of these claims? Earlier this year the Belgian government halted a 5G …

You may have heard the saying, “a body in motion stays in motion”, well apparently the same is true for a business. That is right! InteleCONNECT is on the move again.   Our trend has been to outgrow our current space every 2 years, and so in July we’ll be moving to a bigger location, in …

Apps for Businesses – Are You Making the Most of Them? Raise your hand if you thought your business was good at communication – both internally and externally.  Now keep your hand up, if during COVID you still felt that way, and lower your hand if you found “holes” in how you communicate with your …