Not Just Your Everyday Superhero

October 31, 2023
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Business IT leaders are being asked to do so much more these days with the ever-increasing technology stacks. Imagine if you will when COVID hit.  It was the IT leaders that were asked to equip all employees with the ability to work from home on the fly with technology that may not have been a part of their daily work environment.  Top that off with the importance of keeping data safe and secure.  Technology is becoming a strategic business function for many organizations and not just a means to get your job done.  IT leaders are being tasked with finding ways to accelerate growth, discover and drive revenue, improve customer experience, and even create organizational strategy across many departments.  Many of these applications they are supporting are moving to an Op-Ex (cloud) versus Cap-Ex (on-premise) solution.

That is where a trusted technology advisor can offer numerous benefits for IT leaders. In a recent study from Kaseya “2023 IT operations Survey”, the top 5 area’s that IT Leaders are outsourcing to their Trusted Advisors are:

IT Security
Network Monitoring
Cloud Infrastructure Management
Help Desk
Endpoint Management

Advisors, like InteleCONNECT, can provide valuable insights, guidance, and support in navigating the complex and ever-evolving world of information technology. Here are some of the key benefits:

  1. Strategic Alignment: Trusted advisors can help align IT strategies with overall business objectives. They can provide a fresh perspective and help IT leaders prioritize initiatives that will have the most significant impact on the organization’s success.
  2. Expertise and Connections: Advisors often have extensive industry knowledge and expertise. They can offer insights into best practices, emerging technologies, and industry trends, keeping IT leaders informed and up-to-date.  In addition, they have extensive networks and can connect IT leaders with relevant contacts, vendors, and partners to access valuable resources.
  3. Risk Management: IT decisions come with inherent risks. Trusted advisors can help IT leaders assess and mitigate these risks, making more informed choices and minimizing the potential for costly mistakes.
  4. Cost Optimization: Advisors can identify cost-saving opportunities within IT operations, helping IT leaders make more efficient use of resources and budgets.
  5. Technology Evaluation: With the constant evolution of technology, it can be challenging to evaluate which solutions are the best fit for an organization. Trusted advisors can assist in the evaluation process by providing an objective viewpoint, ensuring that IT investments align with business needs.
  6. Change Management: Implementing new technologies or processes often involves significant change within an organization. Advisors can provide change management strategies and support to ease the transition and ensure successful adoption.
  7. Problem Solving: When IT challenges arise, advisors can offer guidance and solutions based on their experience and knowledge, helping IT leaders quickly address issues and minimize disruptions.
  8. Confidentiality and Trust: The term “trusted advisor” implies a high level of trust and confidentiality. IT leaders can discuss sensitive issues and concerns openly, knowing that their advisor will maintain discretion.
  9. Long-Term Planning and Continuous Improvement: Advisors can assist IT leaders in developing long-term IT strategies and roadmaps, ensuring that technology investments align with the organization’s future goals and growth.  Helping IT leaders establish a culture of continuous improvement that fosters innovation and adaptation.
  10. Time Savings: By relying on the expertise of a trusted advisor, IT leaders can save time that would otherwise be spent researching, problem-solving, or evaluating technology solutions, allowing them to focus on higher-level strategic tasks.

Many business leaders and executives work with coaches to help them keep their priorities in alignment and increase business growth.  A trusted technology advisor can be that “coach” for the IT leaders, providing resources where needed, and assisting them to become superheroes for their companies or organizations.

1 comment

Matt Foster

Well said, Brenda. It is time businesses understand they cannot run without IT. Moving IT from a liability to an asset is a necessary mentality shift for the C-suite.

October 31, 2023

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